Informed consent
Consent to Telehealth Services
Last updated: July 29, 2026
Telehealth uses electronic communications to support evaluation, consultation, follow-up, and care coordination when the member and provider are in different locations.
This general information does not replace the service-specific informed consent presented by the licensed provider or professional entity responsible for care.
1. Nature of telehealth
A provider may rely on assessment responses, uploaded information, messaging, telephone, video, records, or laboratory data. Telehealth can have limitations compared with an in-person examination.
2. Potential risks
Risks may include incomplete information, technology failure, delays, privacy or security incidents, and the need for in-person or emergency care. A provider may decide that telehealth is not appropriate.
3. Medication decisions
No medication is guaranteed. If treatment is prescribed, the provider should explain material risks, benefits, alternatives, monitoring, and when to stop or seek urgent help.
4. Pharmacy coordination
With your request and authorization, information needed for an eligible prescription may be sent to a licensed pharmacy. Pharmacists retain independent authority over dispensing.
5. Member responsibilities
Provide complete and accurate information, disclose current medication and allergies, follow monitoring instructions, protect account access, and seek immediate care for emergencies.
6. Withdrawal
You may stop using telehealth or withdraw consent for future services, but this does not reverse services already performed or records already created and retained as required by law.
Questions about these terms or privacy choices can be sent to support@bodym.me.
Return to BodyM Care